Terms of Use

 

This website is owned and operated by Stick and Stone Cannabis Co and if you purchase from us you are subject to our terms and conditions. You should read these conditions carefully prior to purchase, as placement of an order implies your acceptance of them.

REFUND POLICY

Stick and Stone Cannabis Co. wants you to feel completely satisfied with your purchases made online. For any reason an item is not what you expected – the wrong colour, size or you’ve simply changed your mind – it can be returned for an exchange or full refund. 
Please note that an item will only be accepted for exchange or credit note under the following conditions:

• The item is unused, unworn and in brand new condition with packaging intact and the original labels attached. 
• A copy of a valid receipt is included with the return. 
• The item is returned within 14 days of the receipt date.

Please note that all conditions must be strictly adhered to in regards to returns and exchanges and that exchanges will not be accepted under any conditions if you fail to meet these requirements.

We always inspect our goods to ensure our highest quality standards are met. Many of our products are made from natural products such as wood, canvas and leather. Any variations or marks naturally occurring in these materials are intended. If, however, you receive faulty or incorrect items, we will gladly pay the postage costs for a replacement. If the reason for the return is a ‘change of mind’, then this must be shipped and handled at your own cost.

If you wish to return something, please email contact@stickandstone.ca

Return of sale items

We have a NO RETURN ON SALE ITEMS policy.

Misplaced orders 
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If for some reason your parcel does not arrive within a reasonable time please contact us on contact@stickandstone.ca and we will track it for you.